May 15, 2018
Accelerating CX Research With Agile
https://www.youtube.com/watch?v=SskzNKhp98A A polished Customer Experience (CX) has proven to be a major advantage, especially in…
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April 25, 2018
Creating Data-Driven Customer Profiles
https://www.youtube.com/watch?v=g7SM9USK448&feature=youtu.be The customer profile is the whole “data picture” of a customer. Customer profiles contain…
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April 24, 2018
Data-Differentiating Your CX Strategy
(This article originally appeared on LinkedIn Pulse and can be found here.) A reality of…
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April 5, 2018
Top Metrics For Product Managers
Product managers (PM’s) are in a unique position within any organization. They tend to focus…
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February 27, 2018
The Best Way To Drive Your Product Vision
https://youtu.be/fCbTTjvDXLE Analytics is the applied use of data in processes, and it's something product managers…
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