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Elliott Wood 0 3 Customer ExperienceCustomer PersonasFrameworksLecture Series April 25, 2018 Creating Data-Driven Customer Profiles The customer profile is the whole “data picture” of a customer. Customer profiles contain personas…Read More
Adam Yu 0 3 Customer ExperienceCustomer Lifetime ValueData Analytics April 24, 2018 Data-Differentiating Your CX Strategy A reality of business is accepting that an unexpected change in customer preference has the…Read More
Elliott Wood 0 4 Customer ExperienceCustomer Journey MappingInfographicProduct Management April 5, 2018 Top Metrics For Product Managers Product managers (PM’s) are in a unique position within any organization. They tend to focus…Read More
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