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Cole McCubbins 0
7
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Customer ExperienceCustomer Journey MappingCustomer Lifetime ValueData VisualizationLecture Series
May 23, 2018

Data Mapping Customer Touchpoints

A customer touchpoint is any interaction a business has with a customer. Touchpoints range from…
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Adam Yu 0
3
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Customer ExperienceCustomer Lifetime ValueData Analytics
April 24, 2018

Data-Differentiating Your CX Strategy

A reality of business is accepting that an unexpected change in customer preference has the…
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Elliott Wood 0
3
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Customer Journey MappingCustomer Lifetime ValueCustomer PersonasLecture SeriesSales
March 26, 2018

Data-Drive Better Sales Conversions

Sales provide revenue for the entire organization and sit at a critical midpoint in the…
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Elliott Wood 0
3
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Customer ExperienceCustomer Lifetime ValueData VisualizationLecture SeriesProduct Management
February 27, 2018

The Best Way To Drive Your Product Vision

Analytics is the applied use of data in processes, and it's something product managers need…
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