Customer Lifetime Value
We’ll show you exactly how much your customer is worth, allowing you to optimize your marketing spend, focus product development, and win at retention efforts.
Customer Value Personas
Using data science, we segment your customers into targetable personas based on their lifetime value so you can find the 20% who bring in 80% of all revenue.
Customer Journey Mapping
We map your customer’s journey from awareness to purchase to retention, so you can connect to high value customers with the right product, price, message, and channel mix.
What Others Say
Emperitas helped us gather critical information to fuel our decision-making process using their expertise in both qualitative and quantitative data collection and analysis. They have an amazing ability to reframe problems and ask better questions to find actionable insights.Sam Neotker, Manager Advanced Concept Engineering, Skullcandy
I was very impressed with the in-depth analysis that Emperitas was able to provide us. Their ability to take our data and break it apart and provide customer value feedback was extraordinary.Tim Dilworth – SVP Marketing, Overstock.com
We chose Emperitas because they offered so much depth, breadth and knowledge. The methods they used impressed me, and they were willing to sit down and learn about us and our industry.Scott Nelson, SVP Marketing, ProPay
Emperitas has repeatedly shown they deliver customer value results that improve the bottom-line for us, and the rest of their clients.Tyler Dabo, Publisher, Utah Business Magazine
Without data, you're flying blind. Emperitas brought a unique research team with a lot of different skills. It enabled them to bring unique customer value insight to our questions. It was a great collaboration.John Tribbia, Director of Customer Research, Backcountry.com